The Reception Room at St. Ruth Children’s Research Hospital is designed to create a
welcoming, comforting, and child-friendly environment for children and their families upon
arrival. As the first point of contact, the reception area plays a vital role in ensuring a smooth
and compassionate experience for every visitor.
Key features include:
�� Child-Friendly Atmosphere – Bright and cheerful décor with engaging murals, soft seating,
and a play area to help ease children’s anxiety.
�� Dedicated Family Support Desk – Staffed with compassionate professionals who assist
families with check-in, medical records, and guidance on hospital services.
�� Efficient Check-in Process – A streamlined system to register patients quickly while
prioritizing urgent cases.
�� Resource & Information Center – Providing educational materials, brochures, and digital
kiosks to help families understand their child’s condition and treatment options.
Comfort Corner – A relaxation area with refreshments for parents and caregivers to make
their waiting time more comfortable.
�� On-Site Child Life Specialists – Available to interact with children, provide emotional
support, and explain procedures in a way that is reassuring and easy to understand.
By fostering an environment of warmth and support, the Reception Room at St. Ruth
Children’s Research Hospital ensures that every child and family feels safe, valued, and cared
for from the moment they walk through our doors.
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